- Chatbot makes easy to securely integrate multiple AWS services with Slack channels and Amazon Chime chat rooms for ChatOps.
- Users can run commands from Slack to retrieve diagnostic information, invoke AWS Lambda functions or create AWS Support cases.
- Users can use It to receive notifications from AWS services, like CloudWatch alarms, Health events, Security Hub findings, Budgets alerts & CloudFormation stack events.
- It supports read-only commands for most AWS services.
- It commands use the already-familiar AWS Command Line Interface syntax.
- It is available at no additional charge. Users will only pay for the AWS resources that are used with It.
- It is a global service and can be used in all commercial AWS regions.
- Users can provision Slack channel configurations using AWS CloudFormation.
- It integrates with Amazon Chime via webhooks.
- It integrates with Slack via an AWS Chatbot Slack app that users can install to their Slack workspace from the AWS Chatbot console.
- An AWS Chatbot configuration is a mapping of a Slack channel or an Amazon Chime chat room with SNS topics and an IAM role.
- Users can use SNS topics from multiple public AWS regions in the same AWS Chatbot configuration.
- It notifications formatting is not customizable.
- It configurations use IAM roles that the AWS Chatbot service assumes when making API calls and running commands on behalf of AWS Chatbot users.
- The AWS Chatbot command syntax is the same as users would use in a terminal: _@aws service command --options _
- It does not support commands to create, delete or configure AWS resources.
- Users may experience some latency when invoking CLI commands through It.
- Users cannot display or decrypt secret keys or key pairs for any AWS service, or pass IAM credentials.
- Users cannot add attachments to support cases from the Slack channel.
- Slack channels do not support standard AWS CLI pagination.
- It Lambda-Invoke Command Permissions policy allows users to invoke AWS Lambda functions in Slack channels.
- It tracks users use of command options and prompts them for any missing parameters before it runs the command they want.
- Third-party auditors assess the security and compliance of AWS Chatbot as part of multiple AWS compliance programs.
- Users compliance responsibility when using AWS Chatbot is determined by the sensitivity of their data, their company's compliance objectives & applicable laws and regulations.
- It is protected by the AWS global network security procedures.
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